Refund policy

Return & Refund Policy

Last Updated: June 21, 2026

Thank you for shopping with GLO DISTRICT. We want you to be satisfied with your purchase. Please review our return and refund policy below.

Due to the hygienic nature of skincare and cosmetic products, we only accept returns of items that are:

To start a return, please contact us at glodistricus@gmail.com with your order number and reason for the return.

For health, safety, and hygiene reasons, we cannot accept returns or exchanges for:

If you receive a damaged, defective, or incorrect item, please contact us within 72 hours of delivery.

To process your claim, please provide:

Upon review, we will provide a replacement, store credit, or refund where appropriate.

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Because skincare and cosmetic products may affect individuals differently, we cannot guarantee specific results and do not offer refunds for:

Customers are encouraged to review ingredient lists and perform patch testing before use.

We are not responsible for packages marked as delivered by the shipping carrier.

If your package appears to be lost in transit, please contact us and we will work with the carrier to investigate the issue.

If you have any questions regarding returns or refunds, please contact us:

Business Name: GLO DISTRICT
Email: glodistricus@gmail.com